How do I reserve or book a cruise?
Please email us at [email protected], or phone on 08 6102 2758. We will email you a booking form and invoice to confirm your reservation. Please note your cabin is not confirmed until both the form and non-refundable deposit of 20% is received. When you are completing your booking form you are acknowledging you have read and understood our terms and conditions which are listed on our website.
If you purchase a cruise within 90 days of the departure date then your full amount is due within 7 days of booking.
WHEN IS FINAL PAYMENT DUE?
Final payment is due 90 days before departure. You will receive an email reminder when due.
WHAT INSURANCE DO YOU RECCOMMEND?
While we do not recommend any one travel insurance company, we do recommend taking out travel insurance at the same time when you book your cruise and make sure the travel insurance start date is the date your travel journey starts.
What are the cruise departure and return times
Depending on your cruise we aim to depart Broome in the afternoon, however if you’re on a Hunter River to Broome cruise, this will be an early start and pick up from your accommodation.
We do recommend arriving a day before departure and a day after arrival to allow for any changes to the itinerary.
Our departure and arrivals times are only estimates and can change depending on the conditions of the day.
What meals or snacks are provided?
All meals and snacks are provided while aboard. Our chef will prepare your meals from local fresh produce where available.
Do you cater for special dietary needs?
We are happy to accommodate your special dietary needs where possible. It is important to advise us of your special dietary needs on the initial booking form supplied, this information is sent directly to the Chef before departure.
Feel free to let us know if you’re also celebrating a birthday or anniversary.
What type of power and voltage is available aboard?
Each cabin is fitted with a 240v, 50Hz, Australian socket, double power point. All standard Australian electronics are compatible.
Can I bring my Drone on board?
Unfortunately we do not allow for clients to bring their Drones on-board. We have have they disrupt local Birdlife, can be noisy and permits are needed to fly them in the Kimberley.
How do I contact other people whilst I am on the cruise?
We have WIFI available on board to make calls from your devices and a Satellite phone for emergencies.
What are the smoking restrictions aboard?
Smoking is permitted on the mid decks only. No smoking anywhere inside the vessel and that includes the toilet on the back mid deck. Disposal of ash and butts must be in the butt buckets supplied and we ask that all smokers be considerate of their fellow passengers and crew.
What should I do about motion sickness?
While we do not expect consistently rough seas, we do recommend where you have a history of motion sickness or have not cruised before, that you visit your doctor or chemist to obtain medication. We recommend Kwell’s from the Chemist. We have a small supply on board. You will need to take these 12 hours before departure.
What happens if I fall sick during the cruise?
Our guest’s safety, health and well-being is paramount. We recommend you take out comprehensive Travel Cover including emergency evacuation. The Kimberley region is remote, the boat will only be accessible by helicopter and sea plane if medical assistance is required.
What type of medication should I bring?
We have a Royal Flying Doctors medical chest as well as a defibrillator onboard, our staff are also trained as First Aid Responders. Please ensure you remember to pack any personal medications and you fill an extra prescription prior to leaving home if you think you may run out while cruising. Please speak to our staff at boarding time if you require any specific assistance with medication storage.
What types of luggage can I bring aboard?
We prefer you use soft bags or backpacks when cruising with Diversity so they can be stored easily in your cabins. Hard Cases are not permitted.
It is recommended you pack lightly, where a scenic plane transfer is part of a cruising package, then weight restrictions of 10kg apply. This will be confirmed upon your final payment of your booking.
What should I bring on the cruise?
See our “Packing Tips” page or the “What To Bring” page.
MY CRUISE INVOLVES A SCENIC FLIGHT, WHAT ARE THE WEIGHT RESTRICTIONS ON THESE FLIGHTS?
If your cruise involves a flight, luggage must not be over 10kg per person and in a duffel bag. (one 20 kg bag between 2 people is permitted). Accurate weights must be provided so the appropriate aircraft is selected. Fees and charges may be incurred if additional aircraft is required due to weight inaccuracies. Guests and luggage will be weighed prior to aircraft departure.
Do I need to supply my own towels?
No. We will provide you with a bath and hand towel plus a beach towel will be available at each water excursion.
What do I do about alcoholic drinks during the cruise?
We are not licensed to sell alcohol however we provide an Alcohol Purchasing and delivery service, so your beverages will be collected and stored on board for your arrival. You will receive an email containing instructions and information on ordering 30 days prior to departure.
What do I do about non-alcoholic drinks during the cruise?
We provide complimentary soft drinks and mixtures – these consist of Coke, Diet Coke, Lemonade, Dry Ginger Ale, Soda Water and Tonic Water. Where you wish another variety please add to your alcohol order or bring it with you on departure day.
What can I do with my valuables during the cruise?
We do not recommend you bring valuables aboard however if you wish to lock something away, please see your Skipper.
What toiletries do I need to bring?
We provide shampoo, conditioner, liquid body soap in fixed dispensers in all of the bathrooms and en-suites. Insect repellent and SPF30+ is supplied on deck and in the excursion tenders.
What do I need to do about fishing tackle and bait?
We supply good quality rods, reels, hooks, sinkers and tackle. This comprises of an ugly stick 8-10kg rod and a Saragosa reel. You are welcome to bring your own bait casting gear (6-8kg) for flicking for Barramundi, but definitely not necessary.
If you would like to bring a lure: Gold bombers are a favourite for Kimberley Barramundi
If you’re coming early In the year; Barra classics in the guns and roses colours +10 foot for the damage in the freshwater. Any rod or reel lost or damaged must be paid for to either be replaced or repaired by the person who was using the rod and/or reel.
What if I want to explore rather than fish?
We offer you, the guest, the opportunity to choose your excursion at selected locations. If your preference is to explore and others want to fish, we can certainly arrange this. Our Skipper will check in during the cruise with guests. Please let the skipper know if you would like to do more or less of a specific activity. We will try to accommodate everyone’s preferences where we can.
What can I do about car/caravan storage during the cruise?
We do not offer any car, caravan or luggage storage; however, we can recommend Keshi Storage (08) 9193 5343 or Chris Wright Storage +61 418 938 938 who can store your car, caravan or luggage, both are located in Broome. Some hotels will also store your luggage and cars for you.
DO YOU OFFER ANY DISCOUNTS ON HOTELS?
We have negotiated a 10% discount and free parking for Diversity guests who book accommodation at the following hotels: Mangrove Resort, Seashells Resort and Continental Hotel in Broome. When booking please use the below discount code and let them know you are a guest of Diversity Charters, and they will apply the discount to your booking.
Mangrove Resort or Continental Hotel Discount code: DIVERSITY22!
I DON'T SCUBA DIVE CAN I SNORKEL?
Yes, Rowley Shoals has amazing visibility, snorkelling is exceptional!
WHERE CAN I HIRE SCUBA GEAR?
We will send you a dive gear hire form which you can complete and we will forward this to Diversity Dive Hire.
WHAT EQUIPMENT DO YOU PROVIDE ON THE ROWLEY SHOALS DIVE AND WHAT DO YOU NEED TO BRING?
We will supply air refills (compressor on board), tanks, weights (not weight belts) and repair kits. Divers will be required to bring along your own gear, or hire your own equipment from Broome. Please ensure you have ordered, paid and arranged collection of your equipment well before departure. Guests are responsible for ensuring they have all of their own equipment with them on departure day.
I HAVEN'T DIVED FOR A WHILE, WHAT DIVING EXPERIENCE DO I NEED PRIOR TO THE ROWLEY SHOALS SCUBA CRUISE?
For guests with more than 20 logged dives a refresher is required if it has been more than 12 months since your last dive. Where possible if the refresher dive can be completed shortly before the cruise, you will be able to really maximise your time underwater at the Rowleys.
CAN I DRINK ALCOHOL IF I'M SCUBA DIVING AT THE ROWLEY SHOALS?
Alcohol can be consumed once you have completed the last dive for the day.